Refund policy
Return & Refund Policy
Last updated: September 2026
Thank you for shopping at Daily Shop (dailyshop.store). We want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.
RETURNS
We accept returns within 7 days of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it, in its original packaging, and accompanied by proof of purchase.
Non-returnable items: Items on sale or marked as final sale, perishable goods (e.g., food, honey products), personal care or skincare products that have been opened or used, and gift cards.
HOW TO INITIATE A RETURN
To start a return, contact us at WhatsApp 03072122733 with your order number and reason for return. Our team will respond within 2 business days. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
🚫 Not Eligible:
Change of mind
Without valid reason
After end of guarantee time period
REFUNDS
Once we receive and inspect your returned item, we will notify you of approval or rejection. Approved refunds will be processed within 5-7 business days to your original payment method or as store credit. Original shipping charges are non-refundable.
DAMAGED OR DEFECTIVE ITEMS
If you received a damaged, defective, or incorrect item, contact us within 48 hours of delivery with your order number and clear photos. We will arrange a replacement or full refund at no additional cost.
ORDER CANCELLATIONS
Orders can be cancelled within 12 hours of placement. Once an order is dispatched, cancellation is no longer possible.
CONTACT US
Daily Shop
dailyshop.store
support@dailyshop.store